Every detail matters to create an unforgettable experience for your hotel guests in Kansas City, MO. From the moment they step foot into your lobby, you want to captivate them and leave a lasting impression. 

One often overlooked aspect of this experience is the audiovisual (AV) system. The atmosphere you create through AV can make or break the experience for guests. After all, when they first walk into the lobby, will they only hear awkward silence? Will the TVs in the bar appear outdated? Did the sound cut out and crackle in the lounge? 

These first impressions mean everything. In fact, research conducted by Princeton psychologists has shown that it only takes a tenth of a second for people to generate an impression. That's why understanding and harnessing the power of hotel AV systems is crucial. What do the best hotels use? Let’s discuss.